Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Alan U
We recently bought a new car from Equus and are thoroughly pleased with it, the service from the first phone call to picking up the car was fantastic, there was no pressure just genuine advice, we would thoroughly recommend Equus. Many thanks.

John D
Although I didn't purchase a car from Craig this time I would highly recommend equus cars and wouldn't hesitate to purchase from him in the future, genuine,honest and friendly

Ian K
Bought an Insignia from Craig @ Eqqus and the car runs like a dream. The whole experience was spot on, he's as good as all the previous reviews say. Highly recommend paying him a visit.

S A
Easy and painless exchange. Craig is a great guy to deal with nothing is too much trouble, I would certainly recommend my friends to visit Equus Vehicles if they are interested in buying a new vehicle. Top man!!!!

Deb R
The owner felt an honest bloke to trade with. We got a fair price for part exchange and came home with the car we wanted at a great price

Cath S
My needs, wants and requirements were discussed and I was subsequently advised to go for a different car to the one I'd gone to look at. This one being cheaper to buy and cheaper to run. Very friendly, not at all pushy and excellent after purchase care. I would have no hesitation in recommending Equus Vehicles to anyone and will look there first when I need a new car myself.

Adrian C
Craig the owner from Equus Cars was a complete gentleman totally up front and made use so welcome from start to Finish. So if anybody is looking to buy a car and looking for a genuine dealer then look no further if in debt look at his feed back !!!. I will back in the near future to buy my sons first car. Adrian Cahill

Andy M
I purchased a Mazda MX5 from this seller. I would strongly recommend Equus Vehicles. The viewing time was flexible and throughout the purchase the customer service was outstanding. The seller is very knowledgable and upon receiving the car I was given assistance in arranging for small modifications to be done including the fitting of a new stereo and the wax oiling of the under frame by his approved garages.

H L
Excellent service and genuine dealer with good experience and supporting customers.

S L
I'm very pleased with my purchase from Equus Vehicles, great service, friendly and honest.. 12 months MOT included with the purchase of my car which was great.

Lucy C
Excellent service and love my new car, definitely recommend and use again in the further

D F
No pressure to buy a car from Equus vehicles when i visited. He was very helpful, answered all my questions, very patient. I was able to go on a test drive the car was great. I would deal with them again and let other people know about the good service I received.

R C
A really great experience. Craig was very helpful and friendly, and makes a good cup of tea! He explained the details of the car thoroughly and this was a moderate car of £4000, but he took the time to make sure I was happy with it and test drove it. It unfortunately developed a small problem which was reacted to immediately and helped remedy quickly. I would definitely recommend his approach to selling cars and could well see me buying from him again. Thank you.

George O
I got the coach up to see Craig about a Subaru Forester XT. He was very welcoming and dealt with me and my partner in a casual manner. Craig has been nothing but a top notch chap throughout the entire transaction. He was always available to help out and answer any queries I had. I would easily deal with Craig again in any future car purchases.

Amanda R
I searched local trying to find the right car white Audi TT couple s line then seen this advertised which was the exact one I wanted I spoke to craig he was so helpful and friendly. It was over 2 hour drive for me I went viewed it drove it and bought it.. he went out of his way to get it to me. The car is amazing. I would definitely buy again great down to earth friendly guy. Not your usual car sales man. Not pushy. Or annoying. The car arrived spotless. Thank you 😊

Emma T
Got a chance to talk to the seller who was lovely and very helpful. Very easy and quick on getting my car and without any problems

G W
Landrover Freelander 2. Excellent, helpful and friendly is how I'd describe my experience buying a car from Equus Car Sales. If you want a high quality vehicle with no hassle Equus is the place to go. Even if you are from away I would definitely advise you to travel, you won't be disappointed. Just take a look and see for yourself.....

A A
Good to not have to put up with the usuall sales patter from the first phone call. Just straight forward honesty with no pressur at all. All questions answered. Car exactly as described.
Gillian G
Very friendly and helpfull we got the car we needed at a very good price I will tell all my friends about this place this is the second time I have got a car from here and had no trouble with it.
L M
Quick and easy experience with Equus! Lovely car and got the best service! Was able to test drive the car too before purchase and it was great!
R M
Craig went above and Beyond for my Daughter. She needed a car fast. He provided a fantastic first car, went out of his way to put 12 months MOT,Even showed her how to check Oil, water etc. I would highly recommend. No hard sell, genuinely nice man

J C
Honest and straight forward.No pressure fair dealing.

G H
Great company to deal with, very honest with no pressure. Loving the new car that was advertised at a good price compared to big dealerships. i would highly recommend Equus for your next car purchase. Thanks again Craig.

dennis B
Thank you Craig for your help in choosing my Renault Modus. Really satisfied. Excellent service, honest trader, nice guy, and no pressure to sell just good advice and helpful information. Would recommend to anyone wanting a used car. Tried to give you 10 stars but only 5 available. Very satisfied with my car. Thank you.

A K
Equus vehicles very helpful and honest motor trader

Darren J
Very easy going guy to deal with. No pressure whatsoever to buy. Said the car would be immaculate and it was polished etc. Even serviced and fitted a new front tyre for me. I would definitely deal with Craig again. More than happy with my purchase.

Andrew P
I recently bought a car off Craig his customer service is top class while going to look at a car he let my 2 boys play in his garden offered me and my partner refreshments, and you get a decent test drive. On the day of picking my car up while doing the paperwork he even washed my dad's car while he was waiting. Couple days after got the car had a small problem and Craig didn't hesitate in getting the car back to solve the problem so from start to finish Craig made the process easy I would highly recommend him to anyone and would go back to buy another car off him.

Anitha B
I recently purchased a car from Equus, Darlington.I am very impressed with the care and attention given by Craig when dealing with the sale. He was very polite, helpful and professional. After sale customer care is exceptional. Fabulous service and would definitely recommend Equus to family and friends.

David W
Craig is someone you really need to sell you a car he is just brilliant does not put any pressure on you at all.Tells you everything about the car doesn't hide anything TOP BLOKE

Ken M
I found Craig to be an honest, down to earth no frills salesman. Showed me the car I was after, no hard sell to buy any other. Nice long test drive, told me hand brake needed adjustment (which he got done prior to collecting) also, put a full years mot on. Left me to decide to buy without any pressure or coercion as you get with other car sales. A very satisfactory and pleasant purchase, even got lamb steaks thrown in, now that's service for you. Thanks Craig for a great experience, would certainly recommend using Equus to purchase your next car.

L M
Very friendly and helpful, I got a brilliant car at a brilliant price and Craig was extremely knowledgeable and helpful. Would definitely recommend this place to get your car.

J W
Absolutely fantastic highly professional,'car was Immaculate upon collection. The day after buying there was a small issue and it was taken care of immediately without question and I was even given a courtesy car. If this guy has something on that's a bit of you would highly recommend.

P B
Very helpful with relaxed non-pushy environment. Honestly is always appreciated when buying a car and honesty is what we got! We knew exactly what we were buying and the thorough test drive really cemented our thoughts. Customer service was also fantastic with refreshments being offered (ice cold water) due to the heat of the day. Brilliant all round:)

Garth Anthony A
I can't sing Craig's praises enough. It's genuinely refreshing to deal with someone who's not just after your money. I seriously recommend that anyone who is looking to purchase a second hand car visits Equus Vehicles first.

D G
Dreaded having to part with my beloved Mazda 6 but 202500 miles later the day had arrived. Found replacement at Equus...newer model same colour and a 100k less mileage! Can't speak too highly of Craig...friendly knowledgeable and no pressure sales pitch! It's the little things like giving my 86 year dad's car a courtesy wash and was also happy to take my old car as part of the deal even though it had problems and I didn't think I would be able to part ex. All in all a good experience and I'm delighted with my new car...thanks Craig!

I H
From the moment I rang up I knew I was in safe hands. I called for a specific car and he talked me through every issue so I knew exactly what I was getting before I made the journey. The car is brilliant, is a great price and was exactly as described. Being in sales myself (albeit a different sort) I appreciate that some sales folk are out for extra margin on every sale and want to pull the wool over your eyes, I hate this and it is certainly not so here, he is honest and fair to the core, I can see why the reviews are so good. The whole experience was a total pleasure and nothing was too much trouble, I would happily return any day and will be recommending him. It also happens to be a really nice place to purchase a car, some lovely views and some great roads for test drives. Thanks for a top notch experience.

P J
Fair priced for the car excellent test drive not rushed. allowed both me and my wife an extended drive. No pressure to buy was left to make our own minds up. Since the purchase have had the car examined at its main dealership. Full health check passed with flying colours only faults found were already advised to us by Equus. Would recommend to anyone

E P
Great car, good service , good price, equus vehicles sold us a great little car, low mileage 13000 miles, we did have to wait for a new parcel shelf but as promised it did arrive, on the whole a good place to buy a car

C P
I generally dislike car dealers due to many bad experiences, but Equus had exactly the car we were looking for. It turned out that Craig was not at all like the bad dealers. Easy to deal with and selling a genuine car at a sensible price. I would buy from him again.

Claire L
So glad I found Craig and Equus, really wouldn't go anywhere else now. Opened outside of working hours for me, went through my options (as I do a lot of miles a month) and defiantly no hard sell or pressure to buy. Fantastic after sales service too! Have already recommended to friends and family, and am now recommending Equus to the world at large through Autotrader. If you have ever had a bad experience when buying a car, go and see Craig; you will discover that not everyone in the motor trade is out for all they can get. xx

Roy W
I was looking for a family car for my son who was working away and could not go to see or bring a car back. All but Craig wanted anything from £60 to a £100 to bring any car i bought. Craig really put himself out by bringing the car to Burnley and actually taking the train back on a Sunday morning. Now that is service and on top of that he is a really nice guy to deal with. My son tells me the car is running great and he really lies it for himself and his partners children. I would suggest you don't hesitate to buy a car off this guy.

J E
Upfront and hassle free. Made the dreaded experience of buying a second hand car more straight forward. Feel like the age, history and condition of the car meant the price was a good deal compared to bigger garages but Equus still has the option of 3months guarantee which gives you piece of mind. We would definitely use him again in the future.

C S
Friendly and honest service. A pleasure to deal with and the car is perfect.

David C
Excellent customer service at Equus vehicles. Craig is very personable, down to earth and extremely helpful. Goes over and above and not remotely pushy. So pleased with our car, it's absolutely spotless. Would highly recommend.

C H
We have just bought a mini from Equus. The service has been friendly and helpful and not at all pushy. He fitted us in when we wanted to test drive the car and went the extra mile when he delivered the car to us. We would definitely recommend this company to our friends.

Simon K
We've had superb service from Craig - great range of cars and prices. He has given us sound advice and a great price. The car has been MOT'd, excellent valet and bodywork all polished. Really impressive and we are delighted with our Honda Civic - thank you
ana C
Everything went very well, very friendly, helpful, honest and knwledgeable dealer. Also, very supportive, explained everything I asked about the car and put no pressure on me to buy it. Got a really good one and I'm very happy about it. Thank you very much!

habib R
A small independent dealer with quality cars and great customer service.first time ever come across a dealer which is very professional and honest. Craig is a legend not going anywhere else next time.

C L
Lovely guy, straight with answers and definitely recommend. I was buying my first car and wasn't sure about it. He took me on a test drive and was very encouraging! Even though my nerves got the better of me. I'll definitely be back to buy my next one!!

Barry D
I spent over a month looking for a used car to replace my Ancient but trusty Golf. Frankly it got depressing. I met so many "Swiss Tony" types and dealers that either just weren't interested or told you everything was tip top over the phone only to find out it was a heap of junk on arrival. One dealer I drove 35 miles to wasn't even keen to let us have a test drive. The chap at Equus on the other hand went out of his way to help us. He took us out in three cars. I was only really interested in one but he suggested we may like one or two others that would suit our requirements and he spent a long time with us with no pressure. It was like a breath of fresh air meeting him to be honest after all the others. I hope its a long time before I need another vehicle but next time ill just call Equus and tell them what I am after. Other dealers should take note.

Barry D
I spent over a month looking for a used car to replace my Ancient but trusty Golf. Frankly it got depressing. I met so many "Swiss Tony" types and dealers that either just weren't interested or told you everything was tip top over the phone only to find out it was a heap of junk on arrival. One dealer I drove 35 miles to wasn't even keen to let us have a test drive. The chap at Equus on the other hand went out of his way to help us. He took us out in three cars. I was only really interested in one but he suggested we may like one or two others that would suit our requirements and he spent a long time with us with no pressure. It was like a breath of fresh air meeting him to be honest after all the others. I hope its a long time before I need another vehicle but next time ill just call Equus and tell them what I am after. Other dealers should take note.

D T
Fantastic service and very accommodating. Great car.

C L
We bought a Rav 4 from Equus, the owner gave us good advice and promised to arrange a full MOT and Valet the Vehicle, he also wanted to know the TOW bar that was installed was fit for purpose as we are due to buy a caravan, true to his word the vehicle was immaculate, full MOT, and a set of new keys for the tow bar locking system, Lovely car can highly recommend this dealer as he has years of experience and a wealth of knowledge, many thanks EQUUS

Paul R
Our experience with Equus Cars was first class from start to finish. Throughout the transaction we found the dealer to be honest and genuine providing a no nonsense professionally service. On collection the vehicle was clean and fuelled as well as 12 months MOT. We highly recommend Equus Cars if you are looking for a good quality competitively priced used vehicle.

J B
A pleasant transaction and very pleased with the car. I would certainly recommend Equus to others.

R T
they did what they said they would do. cant ask for more

Andrea R
The dealer was so easy to deal with , made what can be a daunting process so easy. We wanted to view a car outside of normal hours and this was no problem . Transaction from start to finish was made pain free and easy . Really happy with the car , thanks once more for your understanding !

V R
Saw BMW online, trader responded to my enquiry promptly and gave clear directions. He took for test drive and gave good overall insight to vehicle. I then sought a second opinion from a trader friend and this was facilitated. I paid and collected car. Great buy good price. I would recommend for well sourced used vehicles.

J H
I hate buying cars, but feel that I must share this experience to help people who suffer the same fears as I do when spending my hard earned money. After months of looking at cars and feeling let down with usual stereotypical car sales dodgy dealing process I finally found a car which suited my needs and was within my budget, the seller was recommended to me by a friend which helped me to feel comfortable, from start to finish nothing was too much trouble, the car was as described, the owner of the company looked after me personally , he was very straight talking (which I liked ) everything he said was correct , and everything he promised was fulfilled. I can not speak highly enough of the whole experience , and will be returning for my daughters car shortly. Thankyou for your knowledge and help

J H
I dabble in trading vehicles myself so know a good motor when I see one. This truly is a great honest straightforward dealer who is friendly, fast and efficient with great selection of quality used cars, purchased a lovely top of the range Skoda full dealer history no dramas. It was well priced, the condition was great and they took my Mercedes Part exchange no bother at all. I'd highly recommend Equus vehicles.

John L
Recently bought a Honda CRV and was completely satisfied with the sale. The proprietor was very helpful and it was a pleasure doing business with him.

S R
I can only echo what everyone else has said, Craig is a very friendly, fair and honest man. The car I bought was already a good price and he also offered me a good part-ex for my car without the usual messing around. This makes a nice change because I genuinely can't be bothered with people who insist on haggling or behave like your old car is radioactive and they are doing you a favour just taking it. I'm very happy with the car and the whole experience, I wouldn't hesitate to recommend Craig to anyone and I'll definitely buy from him again. Thank you!

A J
My experience with Equus cars was fantastic from start to finish. Craig is very friendly and helpful nothing was to much trouble, craig even came to pick me up to collect the car i had purchased from him , due to my hire car going back, and my husband was at work, fantastic service from a truly genuine person, I lhighly recommend Equus cars to anyone looking to purchase in the Darlington area. Craig is very knowledgeable about his cars. The car i purchased was ideal for me due to spine problems but craig made sure after i tried sitting in the driver seat that it was comfortable. The car had been checked over and a full valet was done prior to picking up. A complimenarty bottle of wine as well, a very friendly genuine guy.

D T
First class,craig could not have been more ,helpful,the car was as described in the Ad and craig was upfront from the begining,a real lovely man to deal ,he even brought the car to my home address,i would reccomend this dealer and would buy from him again.

graham a
have dealt with Craig for a number of years and to be honest I can honestly say you will not be conned , scammed ,done over ,lose money ,or defrauded ,one of the most honest Guys I have ever met in my life trust him to give a great deal and know you can trust him . graham

Mal T
I've just bought a vehicle from Craig at Equus, and can honestly say after years of buying cars vans , Craig is the most honest person I've dealt with , the vehicle is exactly as advertised and was excellent , he is Avery knowledgeable person about the motor trade but does not push you into anything its a shame all motor vehicle dealers are not like him , I would reccomend Equus to anyone .. thank you craig for the Exelkent car .

J S
Excellent customer service, really pleased with the vehicle I purchased, will definitely be returning for my next car. Thank you.

Gary H
I bought a car from Equus vehicles for my daughter, we have been really pleased with the Fiesta that we purchased and the service provided by Craig. It was a pleasure to deal with someone who had motor vehicle knowledge, who was able to advise and guide us on the purchase we made.

Chris M
Having been assured by Craig that my 185 mile journey would not be a waste of time i made the journey to find a very professional man with an honest opinion. I purchased a car there and then drove the car home without fault and was not disappointed. Couldnt b more greatful for the honesty.

S G
Just got home in our new car we are very happy great service from Craig everything went very smoothly we would 100% recommend equus, thanks Craig !!

L B
Bought a Nissan xtrail in June excellent motor no pushy salesman nice genuine bloke lovely smooth transaction would definitely deal with again

Matt R
The service was brilliant. I managed to purchase a very reliable and good quality car at a good price plus the salesman was superb to work with. I would very much recommend buying a car from this company.

Pavel F
Good service!!!!!!!!

Anne M
We are delighted with our vehicle purchased from Equus Vehicles. We found the owner of Equus Vehicles , Craig to be very honest, and helpful. We were made feel very welcome and comfortable, it was a pleasure to do business with him.

Dan C
This is the second car that I have bought from Craig at Equus, I was very happy with my previous car and knowing that Craig would be honest and reliable I contacted him a few weeks ago and asked if he had a car to suit my needs. At the time he didn't have anything but to his credit he came back to me and said he had something to suit. The car was just as described and perfect for my needs and a fair price, great service again...... Thanks Craig.

Suzanne A
Craig was honest, helpful and professional. He went above and beyond the usual (Picking me up from the train station and responding to all my questions). If you want a flashy showroom then maybe this dealer is not for you but if you want a friendly, fair and professional service I would totally recommend equus vehicals.

Alison R
After months of looking for a car i recently purchased one from Equus vehicles. I found Craig to be very knowledgeable and he gave me plenty of time for a test drive, without making me feel under pressure. The car was beautifully presented when i went back to collect it. I would definitely recommend this company and in the future i will contact Craig first before i waste any time with other companies!

Matthew B
Gorgeous car for a fair price, an absolute pleasure to deal with and would gladly do it again. Highly recommend.

Helen R
Rung Craig regarding a car and found him very helpful and knowledgeable. Went out of his way to find out regarding BT on focus and when found module not live offers to fit BT. Made time to take lengthy test drive and went above and beyond to answer questions and gave first class service.

Nick M
Looked at a car from this dealer (Craig) yesterday and we agreed a very fair price - we were spoilt for choice . I picked the car up this morning. The car had been fully valeted and a bottle of champagne for my wife to boot. I found Craig to be friendly, genuine and very knowledgeable about his cars from a driver and mechanic perspective. The car I bought runs like a dream and I would recommend that you take a look for yourself.

DAZ ...
Excellent very efficient service, easy to do business with no issues at all definitely recommend.
oladotun oyediran
I bought a Kia Soul from here. I can honestly saymy wife and I found it quite a pleasant experience. He was a genuinely honest and straightforward. There was no pressure to buy. My wife (a new driver) unfortunately hit a bumper some weeks after we bought the car and I sought Craig's advice about fixing it as I knew he knows our locality quite well from our chat during the process of buying the car. Again, Craig was very helpful. I will recommend Equus cars again and again without any doubt!
Liz Smith
We bought a Peugeot 207 Sportium from here. There was no pressure to buy. The car was clean and was given an Mot. The seller was easy to talk to and gave us advice to get the timing belt checked. We will be recommending this place to others.
Ian Yarrow
Excellent service, quality vehicles and knowledgeable, friendly man
Amanda Pybus
Couldn't fault the customer service provided by Craig at Equus Vehicles. The most helpful and informative bloke you could find who takes great pride in selecting vehicles for his customers. Would definitely recommend Equus to anyone wishing to buy a top quality used car.
Lee Morris
Got a Toyota from Craig at Equus a few weeks ago. I couldn't be happier with his honesty and candour. The car was exactly as described and the price was more than fair.
Becky Hamilton
Great service, arrange appointments to view cars. Really helpful, car seems great. Drove away same day.
Jane Matthews
Found dealing with Craig a breathe of fresh air. He was honest and genuine. He gave me some invaluable advice when I was looking for a replacement car for my 18 year old daughter.
David O'Donnell
Nicely presented car from a nice, honest chap. No hard sell. Gave me a decent part-ex for my car.
Niall Hall Nixon
I purchased a very nice and reliable Mazda 3 for a great price. Great customer service and couldn't of been more helpful.
Anitha Bangaru
I recently purchased a car from Equus, Darlington.I am very impressed with the care and attention given by Craig when dealing with the sale. He was very polite, helpful and professional. After sale customer care is exceptional. Fabulous service and would definitely recommend Equus to family and friends.
Jack Brabham
Just got myself a nice Suzuki from here, rang up a couple of days before and he was happy to answer all my questions honestly as I was coming from Leicester and the hospitality when I arrived was great wouldn't get the same treatment or honesty from any other dealer
James Smith
Really upfront and honest trader to deal with .Was 100% transparent about every detail of the car and really went the extra mile in terms of picking me up from the station and getting two fresh tyres put on prior to purchase. Absolutely no sales pressure and great service all round.
Alexandra Ellis
I have bought two vehicles from Craig and I couldn't ask for better help or customer service. Craig takes great care of you and in the quality of his vehicles. Thank you Craig 😊
Liam Kemp
More car dealers should be like this gentleman. Helpful, friendly and returns phone calls unlike must other dealers.
Bazza Bingo
Great experience buying a car from Craig a few weeks ago after several weeks of dealing with dealers that just weren't interested or helpful at all. I hate buying cars as its a daunting process for me and most people I guess. Craig made it easy. Took us out in several cars, made us feel welcome and took the time to help and advise us. Top man! I hope its a while before I See him again but ill go there first next time.
Ian Foster
What a great bloke Craig is and genuine and honest.
Dan Carter
This is the second car that I have bought from Craig at Equus, I was very happy with my previous car and knowing that Craig would be honest and reliable I contacted him a few weeks ago and asked if he had a car to suit my needs. At the time he didn't have anything but to his credit he came back to me and said he had something to suit. The car was just as described and perfect for my needs and a fair price, great service again...... Thanks Craig.
Ian K
Bought an Insignia from Craig @ Eqqus and the car runs like a dream. The whole experience was spot on, he's as good as all the previous reviews say. Highly recommend paying him a visit.
S A
Easy and painless exchange. Craig is a great guy to deal with nothing is too much trouble, I would certainly recommend my friends to visit Equus Vehicles if they are interested in buying a new vehicle. Top man!!!!
Deb R
The owner felt an honest bloke to trade with. We got a fair price for part exchange and came home with the car we wanted at a great price