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Customer reviews of Equus Vehicles

At Equus Vehicles we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Equus Vehicles

Equus Vehicles

Based on 75 customer reviews

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  • 5

    Really helpful!

    By P B on 08 June 2018 | Verified purchase

    Very helpful with relaxed non-pushy environment. Honestly is always appreciated when buying a car and honesty is what we got! We knew exactly what we were buying and the thorough test drive really cemented our thoughts. Customer service was also fantastic with refreshments being offered (ice cold water) due to the heat of the day. Brilliant all round:)

    Reply from Equus Vehicles on 13/06/18

    Thank you for a great review Polly, I really appreciate you all coming a long way to see me and I always try and give a true picture of what a car is actually like. Kind regards, Craig

  • 5

    Faith restored

    By D G on 04 June 2018 | Verified purchase

    Dreaded having to part with my beloved Mazda 6 but 202500 miles later the day had arrived. Found replacement at Equus...newer model same colour and a 100k less mileage! Can't speak too highly of Craig...friendly knowledgeable and no pressure sales pitch! It's the little things like giving my 86 year dad's car a courtesy wash and was also happy to take my old car as part of the deal even though it had problems and I didn't think I would be able to part ex. All in all a good experience and I'm delighted with my new car...thanks Craig!

    Reply from Equus Vehicles on 13/06/18

    Thank you Debbie, it was great to meet you all. Your dear old Dad is a star, full of stories....bless him. I am so pleased you like the car and the service. Kind regards, Craig

  • 5

    Absolutely cracking service - highly recommended!

    By I H on 03 June 2018 | Verified purchase

    From the moment I rang up I knew I was in safe hands. I called for a specific car and he talked me through every issue so I knew exactly what I was getting before I made the journey. The car is brilliant, is a great price and was exactly as described. Being in sales myself (albeit a different sort) I appreciate that some sales folk are out for extra margin on every sale and want to pull the wool over your eyes, I hate this and it is certainly not so here, he is honest and fair to the core, I can see why the reviews are so good. The whole experience was a total pleasure and nothing was too much trouble, I would happily return any day and will be recommending him. It also happens to be a really nice place to purchase a car, some lovely views and some great roads for test drives. Thanks for a top notch experience.

    Reply from Equus Vehicles on 09/06/18

    Thank you for the fantastic review Iain, undersell and over deliver is my motto. I am genuinely happy that you found the Z3 and I am sure you will have many happy times cruising around in it. Kind regards, Craig

  • 5

    Trouble free car buying

    By P J on 23 May 2018 | Verified purchase

    Fair priced for the car excellent test drive not rushed. allowed both me and my wife an extended drive. No pressure to buy was left to make our own minds up. Since the purchase have had the car examined at its main dealership. Full health check passed with flying colours only faults found were already advised to us by Equus. Would recommend to anyone

    Reply from Equus Vehicles on 03/06/18

    Absolute pleasure dealing with you, my cars are always as I say they are because there is no point saying otherwise. Kind regards, Craig

  • 5

    Hyundai i10 great little car

    By E P on 19 May 2018 | Verified purchase

    Great car, good service , good price, equus vehicles sold us a great little car, low mileage 13000 miles, we did have to wait for a new parcel shelf but as promised it did arrive, on the whole a good place to buy a car

    Reply from Equus Vehicles on 03/06/18

    I am so pleased you like the car Eugene and thanks for the review, you can guarantee if I promise something I will deliver. Kind regards, Craig

  • 5

    Good experience, easy to deal with and a good car.

    By C P on 16 May 2018 | Verified purchase

    I generally dislike car dealers due to many bad experiences, but Equus had exactly the car we were looking for. It turned out that Craig was not at all like the bad dealers. Easy to deal with and selling a genuine car at a sensible price. I would buy from him again.

    Reply from Equus Vehicles on 03/06/18

    Thank you for the review, it is very kind of you. I understand that people generally do not like buying cars because of the bad practices operated by some dealers, be straight with people and it goes a long way. Kind regards, Craig

  • 5

    Best Car Buying Experience Ever!

    By Claire L on 16 May 2018 | Verified purchase

    So glad I found Craig and Equus, really wouldn't go anywhere else now. Opened outside of working hours for me, went through my options (as I do a lot of miles a month) and defiantly no hard sell or pressure to buy. Fantastic after sales service too! Have already recommended to friends and family, and am now recommending Equus to the world at large through Autotrader. If you have ever had a bad experience when buying a car, go and see Craig; you will discover that not everyone in the motor trade is out for all they can get. xx

    Reply from Equus Vehicles on 16/05/18

    Thank you for the fantastic review, I am thrilled that you like the way I do business so much you recommend friends and family to come and see me. Kind regards, Craig

  • 5

    Hassle free process buying a good value car

    By J E on 07 May 2018 | Verified purchase

    Upfront and hassle free. Made the dreaded experience of buying a second hand car more straight forward. Feel like the age, history and condition of the car meant the price was a good deal compared to bigger garages but Equus still has the option of 3months guarantee which gives you piece of mind. We would definitely use him again in the future.

    Reply from Equus Vehicles on 08/05/18

    Thank you so much for the review, I really appreciate it. Also thank you for putting your trust in me to buy the car, it means a lot. Kind regards, Craig

  • 5

    Mitsubishi Outlander

    By C S on 29 April 2018 | Verified purchase

    Friendly and honest service. A pleasure to deal with and the car is perfect.

    Reply from Equus Vehicles on 29/04/18

    Thank you for the review and for coming such a long way to buy the car. I am pleased you are happy with the service and the car. Kind regards, Craig

  • 5

    Delighted with new car.

    By David C on 29 April 2018 | Verified purchase

    Excellent customer service at Equus vehicles. Craig is very personable, down to earth and extremely helpful. Goes over and above and not remotely pushy. So pleased with our car, it's absolutely spotless. Would highly recommend.

    Reply from Equus Vehicles on 29/04/18

    Thank you so much for the review, I am so pleased you like your car.It was very pleasurable dealing with you and Jo. Kind regards, Craig